Revolutionize your public services with Hubi.ai, the AI that brings citizens and administrations closer together!
Transform the way your administration interacts with citizens!
Hubi.ai enables you to inform, guide, advise and support your citizens in their administrative procedures. Its aim is to improve the relationship between your citizens and your administration.
Hubi.ai also facilitates your internal processes. Improve efficiency and service quality with a solution tailored to the specific needs of the public sector.
Why a chatbot in the public sector?
Here are some of Hubi’s key features for the public sector
Administrative procedures
Simplify administrative procedures for your citizens by offering direct access to services such as housing applications, tax returns, or training validation on Pôle Emploi, available 24/7.
Make the use of your services more accessible thanks to an intuitive platform, adapted to all devices and with no technical skills required.
Personalize support for your citizens by guiding them step-by-step through administrative procedures, while recommending services or transmitting specific information.
Multifunctional platform for your citizens
Interact easily with your citizens by sharing the latest news, events, legislation and essential information directly via the platform.
Redirect your citizens to online services tailored to their needs, while offering simplified access to audio and video content.
Encourage citizen participation with simplified surveys, enabling you to collect valuable feedback and easily report malfunctions such as missed garbage collection.
Internal resources
Help your public servants with their administrative tasks by automating room reservations, incident ticket creation or survey completion, for considerable time savings.
Support the transition to new tools by guiding your teams in their use, while reducing support requests and email exchanges.
Optimize internal processes and citizen satisfaction by enabling your agents to focus on complex requests, while automating repetitive tasks and personalizing services.
Simplify administrative requests for smooth management
- Automate the management of administrative requests (housing, taxes, visas)
- Provide citizens with instant answers, 24/7
- Accompany citizens step by step through the administrative process
- Tailor service recommendations to individual needs
- Make it easy to file tax returns and follow up on tax procedures
Facilitate access to public services for engaged citizens
- Facilitate access to important information (news, events, legislation)
- Provide direct access to online services, 24/7
- Encourage citizen feedback with quick and easy surveys
- Make interaction seamless with a chatbot capable of handling requests in real time
- Simplify reporting of malfunctions (e.g. uncollected waste)
Optimize internal management with automation for autonomous, high-performance teams
- Simplify internal management with automatic meeting room reservation
- Automate incident ticketing for rapid processing
- Support the integration of new agents with accessible documents and guides
- Reduce support workloads by enabling agents to find answers on their own
- Optimize transition to new tools without overloading teams
Do you have a specific need?
Adopt Hubi, your tailor-made chatbot that adapts to all your specific uses.