Today, Hubi.ai would like to take you behind the scenes of an inspiring collaboration with ÆGIDE-DOMITYS.

ÆGIDE-DOMITYS, France’s n°1 in senior serviced residences

A member of the AG2R LA MONDIALE Group, ÆGIDE-DOMITYS is a major player in the construction and management of serviced residences for seniors. These non-medical residences offer a pleasant and friendly living environment, with over 800 m² dedicated to leisure and relaxation. Every day, a variety of activities enrich residents’ lives.

Key figures :

  • 190 residences,
  • 18,500 residents with an average age of 85,
  • 4,600 employees,
  • More than 30 projects underway.

Why Hubi.ai ?

Initially, ÆGIDE-DOMITYS planned to develop its own in-house chatbot to lighten repetitive tasks and provide faster answers to employees, particularly in the legal field.

After careful study, they decided to turn to a more sophisticated and competitive external solution : Hubi.ai.

 

Shérazade Moubtassim, Project Manager for collaborative tools, explains why Hubi.ai was chosen.

“We chose Hubi.ai for several reasons :

  • Controlled cost : The per-user licensing model guarantees unlimited use. This was the big plus that tipped the balance in Hubi.ai’s favor.
  • Intuitive platform : Easy to learn, even for non-technical users, thanks to high-quality support.
  • Responsive support : The Hubi.ai team is always available to guide us.
  • Rapid interconnection : Connection with our tools (Teams, SharePoint, etc.) was easy.”

 

Cédric Schoindre, IT Innovation and Collaboration Manager, adds :

“With Hubi.ai, we managed to deploy a chatbot solution that matched our commitments with the business in just a few months, while freeing us from technical constraints. The Hubi team supported us in this implementation with a controlled budget, and with no limits on use cases.”

 

A successful first use case for the legal department

The legal department was the first to adopt Hubi.ai, and the results are convincing :

  • Redundant tasks reduced,
  • Instant responses to employees,
  • Quick search for documents or legal texts.

Following this success, all employees in the various departments now have access to Hubi.ai via tools such as Teams or SharePoint. This gradual roll-out is accompanied by an awareness-raising campaign to enable everyone to fully adopt the tool in their day-to-day work.

A tool welcomed by employees

Hubi.ai is now used by all employees. Whether for administrators or end users, adoption has been fluid and intuitive, whatever the level of maturity with chatbots.

Users have even taken to the game by asking questions outside the scope 😉 proof of the ease of use and their interest !

 

Towards new use cases

The initial success of the legal department has inspired other departments such as marketing, IT and operations, who are now looking to Hubi.ai to meet their own needs.

Thanks to its flexibility, Hubi.ai can adapt to the specific needs of each department, while maintaining centralized management. Each team is autonomous in feeding and updating knowledge bases, opening the door to new use cases.

 

The concrete benefits of Hubi.ai at ÆGIDE-DOMITYS :

  • Multiplication of knowledge bases with a predictable budget,
  • Adaptability to a variety of departmental needs,
  • New practical functionalities,
  • Easy to learn for all profiles.

The result is clear : teams can now concentrate on high value-added tasks.

 

Would you like to find out how Hubi.ai can transform your organization ?

Request a demo today with Antoine to explore our features and see how we can support your projects.

👉 Contact us here !