by Alex Joly | Dec 4, 2020 | Chatbots
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The capabilities of chatbots are limited by their very nature: they are not always up to the task when it comes to recognizing human conversation flows. That leads to those very common « I don’t understand your request, please rephrase » types of situations....
by Camille Louise Meyer | Nov 16, 2020 | Chatbots, Hubi.ai
When creating a chatbot, different teams of a company must learn to work together, to coordinate but above all to communicate. The key to good communication and good understanding between those teams is to use a specific vocabulary, which is adapted to chatbots and...
by Camille Louise Meyer | Nov 10, 2020 | Chatbots, NLP, NLU
Today, more and more companies are investing in chatbots. However, not all chatbots are the same. One of the reasons? The components of their engine. Some are based on NLP bricks while others, more elaborate, are based on NLU bricks. But what exactly is the difference...
by Alex Joly | Nov 6, 2020 | Chatbots
ChatBot for workspace: a productivity booster In the top 10 factors contributing to time loss at work, there are two elements that immediately stand out: the search for information and the multiplication of IT tools. More and more companies want to implement solutions...
by Camille Louise Meyer | Oct 20, 2020 | Chatbots, NLP
In Natural Language Processing (NLP) and more particularly in Natural Language Understanding (NLU), named entities have a very important role to play. Indeed, as I explained in my article “How to choose between NLP and NLU for a chatbot?”, intention and named entities...
by Alex Joly | Oct 8, 2020 | Chatbots, NLU
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BPA, BPM & RPA BPA, BPM & RPA Automation has been at the core of our concerns in Hub Collab since the very start. Within our structure, we have automated hundreds of processes across many business verticals. BPA (Business Process Automation) includes all forms...
