Users’ feedbacks management

Users’ feedbacks management

“Did I respond correctly to your question?”, “Are you satisfied with my answer?”, “What should I do to improve?”, “What do you think of my response?”… How many times have you read this type of question while...
Chatbots’ beginners guide

Chatbots’ beginners guide

Chatbots are becoming more and more common in companies and on websites. However, not all chatbots work the same way. The way they work varies from one provider to another, which can confuse novice or experienced users who use them. In this article, we will review the...
How does a chatbot handle negation?

How does a chatbot handle negation?

In the French language, negation is a habit that consists in denying or rejecting a statement in an utterance. In this article, we will recall how negation manifests itself in statements and how chatbots can identify and handle it. Markers of negation in French In...