by Yann Fischer | Dec 11, 2020 | Chatbots
Before putting your chatbot into production, there are some essential steps to follow in its design to ensure its proper functioning and future success. Here are 10 steps to make a successful chatbot: Restricting fields of expertise Just like humans, chatbots...
by Yann Fischer | Nov 16, 2020 | Chatbots, Hubi.ai
When creating a chatbot, different teams of a company must learn to work together, to coordinate but above all to communicate. The key to good communication and good understanding between those teams is to use a specific vocabulary, which is adapted to chatbots and...
by Yann Fischer | Nov 10, 2020 | Chatbots, NLP, NLU
Today, more and more companies are investing in chatbots. However, not all chatbots are the same. One of the reasons? The components of their engine. Some are based on NLP bricks while others, more elaborate, are based on NLU bricks. But what exactly is the difference...
by Yann Fischer | Oct 20, 2020 | Chatbots, NLP
In Natural Language Processing (NLP) and more particularly in Natural Language Understanding (NLU), named entities have a very important role to play. Indeed, as I explained in my article “How to choose between NLP and NLU for a chatbot?”, intention and named entities...
