Hubi, your IT department's co-pilot for simplified, hassle-free IT management!
Hubi is your IT department‘s secret ally, always ready to manage the repetitive, time-consuming IT quests of everyday life!
No need to waste time on low-level IT tasks: Hubi automates support requests, answers frequently asked questions and improves communication between your IT teams and end-users, while making everyone’s job easier.
Connected to your IS tools, Hubi takes care of routines and centralises technical information for instant access.
Advantages of an IS chatbot
Hubi’s Key Features for IT Departments
Automate repetitive IT requests for greater efficiency
Free your IT teams from repetitive tasks such as password resets or access requests.
Hubi takes care of these routine tasks, allowing your IT department to concentrate on more strategic and complex missions.
The result: faster IT management and less stress for your teams.
Providing instant support to empower employees
Enable your employees to solve their IT problems in real time with Hubi.
By centralising essential information in an intuitive interface, Hubi offers instant solutions to your users, reducing their workload and improving their productivity.
Centralising IT knowledge to simplify access to information
Gone are the days when IT information was scattered all over the place!
Hubi centralises all your IT Department’s key resources (guides, procedures, FAQs), giving employees instant access.
An accessible and organised knowledge base, so that every user can find the solution to their problem, without having to search for hours.
Automate repetitive IT requests
- Automatically manage equipment requests without human intervention
- Instantly resolve access requests to tools and applications
- Automate the processing of recurring IT tickets to free up time for more complex tasks
- Provide automatic answers to frequently asked questions about IT processes
Provide instant support to empower employees
- Provide real-time solutions to common technical problems
- Guide employees with interactive tutorials for quick help
- Provide instant access to FAQs and 24/7 self-help resources
- Help users configure and resolve bugs without involving IT teams
Centralisie IT knowledge to simplify access to information
- Organise and centralise all IT procedures in an easily accessible database
- Make interactive guides and technical articles available within the chatbot
- Create a centralised resource library to improve your IT team’s responsiveness
- Support users in creating incidents on your ITSM system
Do you have a specific need?
Adopt Hubi, your made-to-measure chatbot that adapts to all your specific needs.