Hubi.ai – the conversational agent for citizens and your internal teams!
Hubi.ai allows you to inform, guide, advise or accompany your citizens in their administrative procedures. Its objective is to improve the relationship between your citizens and your administration.
Hubi.ai also facilitates your internal processes. It allows you to reduce redundant tasks, facilitates the search for information and thus improves the work of your public agents.
Why deploy a chatbot within your administration?
For citizens: Hubi.ai’s multilingual metabot makes it easy to access information.
Free and instant answers (7/7, 24/24)
Easy to use and adapted to new uses: service accessible via all your devices and environments, no technical skills required
A customised service: possibility to carry out administrative procedures with step-by-step guidance, recommend services or transmit correct information
For government agencies: Hubi.ai’s multi-skilled chatbot facilitates your internal processes
A tool for improving customer satisfaction: customization of services adapted to citizens’ needs and possibility of collecting information.
Saves time and money: public agents can focus on complex requests, allowing your organization to handle a large number of requests simultaneously.
Simple installation, no hidden costs.
A chatbot platform to improve relations with citizens
Opt for a multifunctional platform to:
Interact easily with citizens
Share upcoming events and the latest news, laws, regulations, policies, community activities…
Redirect them to online services
Offer them audio and video content
Encourage citizen feedback via simplified surveys
Suggest quick access to certain information or services – e.g. password reset
Facilitate their administrative procedures – e.g.: housing application, tax declaration and payment, validation of a training, visas, asylum applications…
Keep citizens satisfied:
Allow citizens to report a malfunction in the city – e.g. disruptions of garbage collection.
Facilitate contact between citizens and your administration – e.g., complaints about house repairs.
A chatbot platform to facilitate your internal processes
Support the transition and adoption of new tools:
Offer public servants the tool usage guide.
Make your teams more autonomous and reduce the number of emails sent to support services.
Respond quickly to your employees’ questions.
Assist public officials on administrative matters:
Book a meeting room.
Automate the generation of a ticket in case of an incident.
Conduct surveys.
Orient newcomers by automatically providing them with documents.
Simplify HR procedures:
Answer questions related to leave, health insurance or job openings…
Save time by automating answers to redundant questions